Information Technology Support — DEP Program in Montreal

Start	End	Schedule
Jan 11, 2027	Apr 13, 2028	Day
Mar 08, 2027	Jun 08, 2028	Day
May 10, 2027	Aug 15, 2028	Day

Professional Training in Montreal

Aviron Technical Institute offers hands-on vocational training programs designed to get you career-ready fast. With expert instructors who bring years of industry experience, state-of-the-art labs that replicate real work environments, and strong employer connections, we help students launch successful careers in high-demand trades. Our programs are approved by Quebec's Ministry of Education and lead to recognized diplomas (DEP) that open doors to rewarding career opportunities.

Program details

Program Information Technology Support

Diploma Type Secondary School Vocational Diploma (DVS)

DEP Code: 5885
Number of Credits: 120
Number of Competencies: 22
Length of Training: 1,800hours

Program Description

Do you want to deepen your knowledge and acquire new skills to become an expert in your field? The Aviron technical institute of Montreal offers you the DEP in IT support in its new version which will ensure you an upgrade that meets your ambitions. Indeed, this upgrade has become essential in light of the new needs resulting from the various technological assessments inherent to digital transformation. Consequently, certain working practices and methods are now being called into question and need to be adapted to today's reality This program will allow you to acquire the techniques and skills to be able to install, optimize and repair computer software and operating systems. This program is structured as follows: 20 competencies lasting from 30 to 120 hours. 2 internships to be completed off campus of 120 hours each (one in the middle of the training and the second at the end of your training). * You could benefit from financial assistance during the duration of your training. Interested parties should contact the finance department at the email address finance@avirontech.com

Main Job Operations

Acquire and develop the following skills: Service, diagnose and troubleshoot IT equipment Install, adapt a workstation for the user and operate the elements of network connections Integrate smartphones and tablets into the company’s information system Optimisation of the possibilities of aging technology operating systems Interpret technical documentation and perform tasks on stand-alone or networked computer stations Analyze the architecture and operation of computer systems, restoring operation or optimizing performance Be able to communicate effectively in the workplace and provide customer service Jobs suggested: Technical support of a network Technical customer support Computer operator Technical sales specialist

Program Content

22 modules

Code	Competency Description	Hours	Credits
962302	Determine suitability for the occupation and training process	30	2
962316	Use office software	90	6
962328	Install and configure operating systems	120	8
962333	Apply a method to solve computing problems	45	3
962342	Interact in work situations	30	2
962357	Assemble and install computer terminals	105	7
962367	Install and configure local networks	105	7
962373	Manage hardware and software computing resources	45	3
962385	Ensure that peripherals function properly	75	5
962395	Communicate in French during information technology support activities	75	5
962405	Ensure that mobile devices function properly	75	8
962418	Start working in the occupation	120	5
962425	Use system commands and a scripting language	75	5
962435	Use virtualization environments	75	5
962448	Use servers to manage access to network resources	120	8
962456	Use a database management system	90	6
962464	Deploy software	60	4
962475	Apply a technical support process for clients	75	5
962485	Carry out maintenance and monitoring interventions on servers and networks	75	5
962496	Carry out support interventions in connection with communication and collaborative tools	90	6
962507	Restore and optimize computer terminals	105	7
962518	Enter the workforce	120	8

Admission Requirements

Documents and prerequisites needed to enroll in this program

Quebec & Canadian Residents

If you were born in Quebec

High School Diploma (DES)
Transcript (MEQ) with the mention of DES
Transcript (MEQ) with the mention of SEC IV, English, French, and Math
MELS equivalence of SEC IV or more or General Development Test (GDT)
General Development Test (GDT) and specific prerequisites (SPR)

Born in another province

High School Diploma from any province
Academic record or transcript indicating successful completion of SEC IV English, French, and Math courses.
MEES equivalence of SEC IV or more or General Development Test (GDT)
General Development Test (GDT) and specific prerequisites (SPR)

Born abroad

An original translated copy (in French or English) or notarized and in the original language of the student’s secondary school diploma and transcript.
Academic record or transcript indicating successful completion of secondary school or post-secondary studies.
MEES equivalence

Note: A candidate’s file remains incomplete until all the above-mentioned documents are received. The file must be legible; any unclear documents will not be processed.

Tuition & Financial Aid

Questions about tuition? Our admissions team will walk you through the costs and the government financial aid available for this program.

Tuition Payment Options

Ask our admissions team about tuition payment options.

Pay by credit card, debit, cash, cheque, bank draft, money order or pre-authorized payment
Speak with our admissions team about the options that apply to you

AFE Government Loans & Bursaries

LOCAL STUDENTS ONLY

Aviron Technical Institute is recognized by Quebec's government as an eligible institution for the AFE (Aide financière aux études) provincial Loans and Bursaries Program. This program is available to Quebec residents only.

✓ AFE Approved Institution - Quebec Residents Eligible for Provincial Financial Aid

Apply through AFE (Aide financière aux études)

Loan repayment begins after your studies (per AFE rules)
Bursaries (grants) that don't need to be repaid
Financial assistance based on your needs
Covers tuition, books, and living expenses
Easy online application through AFE

Learn More About AFE Loans & Bursaries

Let's Discuss Your Financial Options

Our admissions and finance teams are here to help you find the best solution. Call us today for a personalized consultation.

What Our Students Say

Real experiences from Aviron graduates and current students

4.0/5 on Google Reviews

I was a mechanic student for 13 months, and I can safely say that Russell and Thomas are two of the finest mechanic teachers you'll ever meet. I've never felt so prepared to work in a field. These men are legendary in their own right and deserve all the admiration!

Brennan GerchicoffAviron Student

If you have a great teacher who is kind, affable, knowledgeable, and helpful, then you are a lucky person. Mr. Kuiyan Xu has all these qualities and is a great choice to learn something creative. I was stuck with drawing descriptions, and I contacted him. He helped me tremendously. He knows how to conduct lessons and make learners grasp concepts quickly. I liked his methodology—how he first involved the learner, made them observe, and describe a drawing. Thank you!

Harry KaileyAviron Student

Special thanks to Mr. Ashraf Malaty, who taught me very well during my studies in Industrial Drafting. He is very experienced, knowledgeable, and patient. His behavior and skills are very impressive. I am so lucky to have a wonderful teacher like him.

Mojtaba RahmaniAviron Student

Frequently Asked Questions

Common questions about this program, financial aid, and the career path.

How do I become an IT support technician in Québec?

The Québec path to becoming an IT support technician begins with the DEP in IT Support (DEP 5885), the same Ministry-recognized program offered at Aviron Technique in Montréal. The program covers Windows administration, network troubleshooting, customer support workflows, and basic security — graduates work in helpdesk, MSP, and corporate IT roles. Aviron offers day and evening cohorts, an accelerated path for international students, and dedicated admission counsellors.

Is financial aid available for this program?

Yes. As a Ministry-recognized DEP, this program is eligible for Québec government student financial aid (AFE — Aide financière aux études) administered by the Ministère de l'Enseignement supérieur. Both loans and bursaries are available depending on your family income and dependents. Aviron's financial aid office assists with the AFE application. International students follow a separate admissions path — ask our admissions team about tuition payment options.

Why choose Aviron Technique for trade training in Montréal?

Aviron Technique is a private vocational school in Montréal permitted by the Québec Ministère de l'Éducation to issue Ministry-recognized DEP programs in electricity, automobile mechanics, welding-assembly, IT support, and industrial drafting, alongside in-house Courses for focused skill-building. Aviron offers bilingual instruction (French and English), day and evening cohorts, RBQ-compliant licensed instructors, dedicated international-student counsellors, hands-on workshop-based learning, and accelerated cohort scheduling. Whether Aviron is the right fit depends on your trade, language preference, timeline, and whether you need a Ministry-recognized DEP credential or a focused in-house Course.

How long is the program?

Program duration and schedule depend on cohort type (day vs evening) and pace (standard vs accelerated). See the Available Intakes section above for current start dates, total program hours, and cohort length. Most Aviron programs run between 12 and 24 months.

Can international students enroll?

Yes. Aviron has a dedicated international-students admissions team that handles study-permit guidance, tuition payment options, and program selection for visa applications. Contact admissions for the international application checklist.

Ready to start this program at Aviron?

Speak with our admissions team about Québec government financial aid (AFE loans + bursaries), upcoming cohorts, and the international-student path.

DEP Programs

In-House Courses

DEP – Information Technology Support

Upcoming Courses